FAQ

[vc_row row_height_percent=”60″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ back_color=”color-wayh” back_image=”15075″ back_position=”center center” overlay_color=”color-wayh” overlay_alpha=”35″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ shape_dividers=””][vc_column column_width_percent=”100″ position_vertical=”bottom” style=”dark” overlay_alpha=”50″ gutter_size=”3″ medium_width=”0″ shift_x=”0″ shift_y=”0″ zoom_width=”0″ zoom_height=”0″ width=”1/1″][vc_custom_heading heading_semantic=”h1″ text_size=”fontsize-338686″ text_height=”fontheight-578034″ text_font=”font-762333″ text_weight=”700″ sub_lead=”yes” text_uppercase=”” subheading=”Frequently Asked Questions”]FAQ[/vc_custom_heading][/vc_column][/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ overlay_alpha=”100″ gutter_size=”100″ style=”inherited”][vc_column column_width_percent=”100″ overlay_alpha=”50″ gutter_size=”3″ medium_width=”0″ shift_x=”0″ shift_y=”0″ zoom_width=”0″ zoom_height=”0″ width=”1/1″][vc_custom_heading heading_semantic=”h3″ text_size=”h3″ text_space=”fontspace-781688″ text_font=”font-762333″]Kommunity Labs Engine (KLE)[/vc_custom_heading][vc_accordion][vc_accordion_tab title=”How does the Licensing work?” tab_id=”2218b71d-2504-1″][vc_column_text]The Kommunity Labs Engine (KLE) is a Software as a Service (SaaS) product. KLE is based on an annual automatic renewal subscription (unless cancelled 30 days priors to anniversary).[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What level of User Access is available?” tab_id=”6d8dfea8-6a1b-9″][vc_column_text]KLE Version 1.x comes with two primary user types; Administrator and Member.

Administrators have full control over all aspects of your Lab including ability to flag or report comments, post articles, questions etc in addition to managing the Lab Resources, Tools and Learning Programs.

Members can access Discussion Forums, Case Studies, Resources and Learning Programs in addition to commenting and contributing to the conversation.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do I register users on my Lab?” tab_id=”75df5459-5e65-6″][vc_column_text]You can implement a self-registration on your Lab Landing Page. You can also configure your Lab to automatically accept registrations. The default configuration will result in all registrations being emailed to your Lab Administrator, who then needs to approve them accordingly. The Lab will email the registration candidate throughout this process.

Additionally, Administrators can manually create users as required within the Lab.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What modules are includes in my Lab?” tab_id=”e7eee7f3-d049-10″][vc_column_text]The standard Lab includes:

  • Discussion Forum
  • Case Studies
  • Resources & Tools
  • Internal Messaging

There is an optional add-on “Programs” which acts like a Learning Management System (LMS) in that you create trackable Learning Programs with Quiz functionality and much more.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row][vc_row unlock_row_content=”yes” row_height_percent=”0″ override_padding=”yes” h_padding=”0″ top_padding=”0″ bottom_padding=”0″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″][vc_column column_width_percent=”100″ overlay_alpha=”50″ gutter_size=”3″ medium_width=”0″ shift_x=”0″ shift_y=”0″ zoom_width=”0″ zoom_height=”0″ width=”1/1″][vc_separator][/vc_column][/vc_row][vc_row unlock_row=”” row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ overlay_alpha=”100″ gutter_size=”100″ shift_y=”0″ style=”inherited”][vc_column column_width_percent=”100″ overlay_alpha=”50″ gutter_size=”3″ medium_width=”0″ shift_x=”0″ shift_y=”0″ zoom_width=”0″ zoom_height=”0″ width=”1/1″][vc_custom_heading heading_semantic=”h3″ text_size=”h3″ text_space=”fontspace-781688″ text_font=”font-762333″]Kontent Labs[/vc_custom_heading][vc_accordion][vc_accordion_tab title=”Do we get Source Code for content you develop?” tab_id=”d69744ad-952e-9″][vc_column_text]Yes, on the basis you have engaged Kontent Labs to develop your online learning program, we will hand over the source content upon sign-off of the project.

If you are tailoring an off the shelf, or generic program, we do NOT provide source code as the Intellectual Property (IP) is wholly vested with Kontent Labs and our specialist partners.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What content can you help with?” tab_id=”b4fde494-424c-2″][vc_column_text]Generally ANY subject matter.

We find that in most cases, our clients are the subject matter experts, and our Instructional Designers will weave your knowledge & existing content into an interactive and engaging program.

In the event, you do not have all the expertise or raw content, we can engage industry partners to assist.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What areas do you specifically specialise in?” tab_id=”7d2202d7-7f39-8″][vc_column_text]Kontent Labs has extensive experience in the following areas:

  • Health care sector
  • Cyber Security
  • Cultural Awareness
  • Product Training & Compliance
  • Commercialising your expertise

As mentioned in a prior question, we also enjoy an extensive network of industry experts covering MOST Industries or sectors.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Where would our content be stored or hosted?” tab_id=”f0f57760-973d-2″][vc_column_text]Its up to you really…

All Kontent Labs products and solutions where we manage or host on behlaf of our clients, are hosted with Amazon Web Services (Sydney and Brisbane).

Some clients prefer to have the content loaded onto their existing LMS or Host – and this is perfectly fine.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row]